Automation Agent

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Start by just describing in detail what you want the workflow to do. I will take what you say and start showing you the activities on the right panel. Make sure to call out the logic you want and specific systems or APIs.

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Create AI-powered agents that answer questions from your knowledge base, automate workflows, and help your team be more productive. Connect to your existing tools and let agents handle repetitive tasks.

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HelpDesk Advisor3 skills
Unlock accountReset passwordRequest app
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Password Reset Agent

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Name of agent ?
Password Reset Agent
Description
The Password Reset Agent is a dedicated IT service desk assistant that securely and efficiently handles password reset and account unlock requests, guiding users through the process with a warm, empathetic tone while strictly adhering to security protocols and escalation procedures.
Skills ?
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Instructions ?
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Control your agents behavior by adding instructions.

## Task: Password-Reset-Agent-password-reset-task
Role: IT Service Desk Password Reset Specialist
Goal: Assist users securely and promptly with password reset and account unlock requests while providing a warm, empathetic, and personable experience.

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Conversation starters ?
Regenerate

Suggested prompts shown to users when starting a conversation

I forgot my password × Can you unlock my account? × How do I reset my password? × My account is locked × Help me with password reset × I need to regain account access ×
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Guardrails ?

Topics or requests the agent should NOT handle

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